FAQs

1. Is there any custom duty?
Custom duties depends on your country custom policy,we usually put low value on the invoice to avoid the potential tax.you can also tell us the value you want to declare when you place order.
You, as the importer of the items, are responsible for all brokerage fees, duties and taxes associated with your international order.  These fees are not charged at the time of purchase and will be collected once your package arrives to you.  We have no control over these charges.  Customs policies vary widely from country to country, so it's best to contact your local customs office for further information.
2. Can I color my hair?
Yes, all hair collections from bridger hair can be colored. However, we strongly advise that you seek a professional colorist to obtain optimal results and prevent over processing.
3. Do you offer wholesale?
Yes. we do offer wholesale and you can send email at customer@bridgerhair.com or add our whatsapp +86 17395856117.
4. Can I Shower Or Swim With Lace Wigs On?
Yes, you definitely can. Well! You had better to put waterproof adhesive or tape on your lace cap when you swim.
It is recommended you wash it after you swim with it. Anyway, you can exercise in your wig.
5. How do I pay for an order?  
A:To pay for your order on Bridger Hair, follow the steps below:
1) Select the order and click the "Pay Now" button
2) Choose paypal payment method on the checkout page
6. How long will it take to receive my order?
A: Normally the package can be delivered within 3-5 days, The length of time in which you receive your order will depend on many factors such as the shipping method as well as the location of the shipping address. 
Once your order has shipped, you will receive a  tracking number by email, enabling you to track your order.
7. How can I cancel my order?
 If you decide to cancel your order you can contact our customer service department at customer@bridgerhair.com and they will assist you in doing so.
8. Can I order by phone?
Yes, orders can be placed over the phone. You can call us during regular business hours, at +1 765-560-3559.
9. What forms of payments are available?
We accept all major credit cards: Visa, MasterCard, Discover, American Express and PayPal.
10. Can I cancel or change my order?
If you would like to cancel or change an order, contact us at customer@bridgerhair.com immediately. We will do everything to accommodate your request. However, shipped items cannot be canceled or changed. Refused packages will be refunded for the merchandise ordered minus shippin and handling cost.
11. I am not receiving my emails, what should I do?
They may be in your SPAM folder. To ensure you receive our emails properly, so they are not SPAM filtered, please add our email address: customer@bridgerhair.com to your address book.
12. How to search products on Bridger Hair Store? 
In order to find the products that you need, you’d better input the keywords on the search line that on the top of the page.