In order to offer premium quality wigs, all the wigs will be shipped directly from our factories first and then after careful checking, we will ship the item out.
Delivery from factories to us may take 2-3 days so usually we will ship your item out in about 3 business days after payment received. As factories don't work on weekends, handling time may take 4-5 business days for order placed on Friday. Once wig is shipped out, we will offer tracking number via email. For custom made order, we will need 5-8 working days to produce the item and then dispatch it.
1. we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries. But we will declare the wig as synthetic wig and worth less than $30 to help avoid the duties.